Faq’s

Q?
Do we have Public Liability Insurance?

A.
Currently Interm IT Essex Ltd have liability insurance to the sum of £10,000,000 this was the requirement to meet two counties Essex & Suffolk, this cover is extended to all the technicians that currently work for Interm IT Essex Ltd.

Q?

How often will your technicians visit our School?

A.
We initially visit your school and assess your ICT systems and equipment. We will then discuss with you how much support you need so “you” can decide how often we need to visit. The choice is yours and depends on your needs and your budget.

Our technician will visit your school based on 2 two-hour slots. You can take as many slots as you require, ranging from 2 hours a fortnight to 5 days a week, the choice is yours.

Q?
Do we have an Annual Contract?

A.

Yes we now have a SLA contract which both parties agree and sign upon at the start of a contract this was necessary working with academies and Mat’s.