Apple Support & Integration

Apple computer technology is now commonplace throughout the education sector. iPads, iMacs and PowerMacs are being used for teaching purposes in schools, colleges and academies across the UK.
Not all ICT services providers have the Mac ‘know how’ required to effectively support Apple technology in a learning environment and the increased use of Apple technology has elevated the need for specialist support and maintenance services in the education sector.

Keeping ICT jargon free.

Our ICT understands the importance of transparent communication. We promise to communicate effectively with teachers and support staff, keeping ICT simple by speaking in plain English and avoiding any unnecessary technical jargon.

Dedicated to the education sector.

As an Apple Specialist, Our ICT continues to provide a comprehensive range of support services and solutions, exclusively serving those within the education sector that use Apple technology.

We work closely with teachers, students and support staff, providing a comprehensive support and day-to-day assistance with ALL Apple technologies used on campus, from the classroom to the server room.

We understand Apple technology.

We understand how to apply Apple technology as an effective learning tool in the classroom
We understand how to make Windows and Mac work in harmony
We have over 15 years’ experience implementing and maintaining cross platform networks, helping schools to utilise both technologies
Trusted by education.

Our ICT employs support engineers who retain extensive experience gained from working within the education sector. We apply a safe recruitment policy, enforcing strict internal application and recruitment procedures in addition to conducting ongoing DBS checks for new and existing members of staff.

What services do we offer?

The following specialist support services are provided by our Apple professionals an Apple Hardware for Schools
network consultants:

Hardware and software support.

 

Deployment and ongoing support of the latest Apple technologies including iPad & iPad mini, Mac mini, MacBook, iMac and Mac Pro
Specialist software support for users of IOS, OSX and OSX server
Implementation of apps for local and online learning
Peripheral support
OSX Server support.

Full project lifecycle – implementation of OSX server technology on campus using both Mac Mini and Mac Pro hardware
Administration and ongoing maintenance services of OSX server
Remote OSX server monitoring services
tablet-devices 3
Mobile and portable devices.

Unrestricted support for the iPhone and iPad devices
Email account integration – calendars and contacts
Cloud services
Apps for education
Scheduled onsite support & consultancy.

Weekly, fortnightly or monthly scheduled site visits
Regular consultation sessions with teachers and support staff
Expert advice on all things Mac
First line support.

Telephone and remote assistance – provided by our dedicated Apple certified service desk
Onsite assistance – provided by our friendly team of Mac certified field engineer